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Description
Setting Up Your Scooter
1. Remove the scooter and all other components from the outer packaging and place them onto a level surface.
2. Install the trunk by fixing the four screws on both sides of the trunk to the seat bracket.
First Charge
Charge the mobility scooter for 8-12 hours before the first use.
Weekly Use: For scooters used once or twice a week, ensure to charge the battery for a minimum of 8-12 hours at least once a week to maintain optimal performance.
Monthly Use: If the scooter will be stored for extended periods, charge the battery once every two weeks to help preserve its lifespan.
Gradients
When ascending gradients, lean your upper body forward slightly to enhance stability during travel. The maximum safe slope of incline is 15°.
When descending gradients, lean your upper body slightly backward to enhance stability during travel.
Technical Specification:
Model Name: XL-02-BLK
Maximum Weight Capacity: 190KG
Overall Measurements: 1550(L)*700(W)*960(H)mm
Packing Size: 1570*720*870mm Wooden Box Packaging
Front wheel size: 3.00-8
Rear wheel size: 3.00-10
Maximum Speed: 17-25km/h
Maximum Climb Angle: 15°
Maximum Range: 55-60KM
Battery Type: Sealed Lead Acid
Battery Information: Non-Spillable Maintenance Free
Battery Capacity: 48V 20AH Lead-acid Batteries
Drive Type: Rear Wheel Drive
Charger: 2.0A/48V
Seat Size: 430*500mm
Brake System: Electromagnetic Brake
Net Weight/Gross Weight: 99KG / 104KG
Return Policy
Return & Refund Policy
Effective Date: 17/07/2025
Thank you for shopping with Wholesale.Center, owned by Dragon King General Trading (FZE). We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.
1. Eligibility for Returns
We accept returns under the following conditions:
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The product must be unused, in original packaging, and in resalable condition.
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The return request must be made within 7 days of receiving the product.
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A valid proof of purchase (invoice) is required.
Non-Returnable Items:
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Products that have been used or damaged by the customer
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Items sold as clearance or promotional stock
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Hygiene-related products (e.g., yoga mats, gloves) once opened
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Custom or special order products
2. How to Request a Return
To initiate a return:
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Contact us at support@wholesale.center or WhatsApp +971589522117 within 7 days of delivery.
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Provide your order number, reason for return, and photos of the product (if damaged).
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Our team will review the request and provide approval with return instructions.
3. Return Shipping
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The customer is responsible for return shipping costs unless the product is defective or incorrectly delivered.
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We recommend using a trackable shipping method.
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Shipping fees paid at the time of purchase are non-refundable.
4. Refund Process
Once we receive and inspect the returned product:
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Approved refunds will be processed within 7–14 business days.
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Refunds will be issued via the original payment method.
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If the item is not eligible for a refund (damaged, missing parts, or used), we will notify you.
5. Damaged or Defective Products
If you receive a defective or wrong product:
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Notify us within 48 hours of delivery with photos/videos as proof.
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We will arrange for a replacement or a full refund, including shipping costs.
6. Exchanges
We currently do not offer direct exchanges. You may return the product (if eligible) and place a new order.
7. Contact Information
For any return or refund inquiries, please contact:
Dragon King General Trading (FZE)
License No: 00919
TRN: 100008226100003
Address: Morocco Cluster G-06, Shop-16, International City, Dubai, UAE
PO Box: 50819
Phone & WhatsApp: +971589522117
Email: support@wholesale.center
Wholesale.Center – Your trusted fitness partner.
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