Shipping Policy
Effective Date: 17/07/2025
Thank you for shopping with Wholesale.Center, operated by Dragon King General Trading (FZE). We aim to provide a smooth and efficient delivery experience for all our customers.
1. Shipping Coverage
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We currently deliver across the United Arab Emirates (UAE).
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International shipping may be available upon request. Please contact us for details before placing an order.
- Order cut-off time is 12:00
2. Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on sundays or public holidays will be processed on the next business day.
3. Delivery Time
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Standard delivery within UAE: 2–5 business days (Mon-sat) depending on your location.
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Remote areas may require additional time.
4. Shipping Charges
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Shipping cost for orders below 300 Dirhams is 30 Dirhams within UAE
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Free Shipping for orders Over 300 Dirhams within UAE
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For urgent Delivery You needs to pay 99 Dirhams for all orders within UAE
Their are no hidden Shippings fees
5. Order Tracking
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Once your order is shipped to our courier partners , you will receive a confirmation email with tracking details.
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You can also contact us via WhatsApp or email for updates.
6. Delivery Attempts
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Our courier partners will attempt delivery up to 2 times.
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If unsuccessful, the order may be returned to us, and re-delivery charges may apply.
7. Damaged or Missing Items
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If your order arrives damaged, defective, or incomplete, notify us within 48 hours of delivery with photos or video evidence.
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We will arrange for a replacement or refund as per our Return & Refund Policy.
8. Contact Information
For shipping inquiries, please contact:
Dragon King General Trading (FZE)
License No: 00919
TRN: 100008226100003
Address: Morocco Cluster G-06, Shop-16, International City, Dubai, UAE
PO Box: 50819
Phone & WhatsApp: +971589522117
Email: support@wholesale.center
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